Boarding charges begin on the day of drop off regardless of time. There is always a full day charge when picking up on Sunday. Please note this ... if you drop off your pet on a Saturday and pick up on Sunday it is a 2 day charge. There is no charge for departure day Mon-Sat if you pick up by 12:00 noon. Late departure of 2:00pm without charge if your pet is being bathed or groomed at check out Mon-Sat. Check in times should be NO LATER than one hour before closing. Pets should be checked out at least half an hour before we close. Advance reservations for all holidays and for weekends are advised. Deposit required for major holidays.
We are always full for Thanksgiving and Christmas. These reservations should be made by August or early September..

Vaccinations Required
We require veterinary proof of vaccinations current with in one year on all dogs and cats. All pets will be examined for fleas and ticks at check-in. If necessary, pets will be treated at the owner's expense.
Dogs: Rabies, DHLP, Parvo and Bordetella vaccinations.
The Bordetella vaccination is required every six months.
Cats: FVCRP, rabies and leukemia vaccinations.
Emergencies: If there is an emergency, we contact your veterinarian first. If he or she is unavailable, we contact another veterinarian. Then we call you at the emergency number you provide. Please notify us about any pertinent medical history or problems with your pet.

We are not veterinarians. Pets who are sick need to board with their veterinarian.

Checking In & Out
Check-in day, including Sunday, is considered the first day and is therefore subject to a full day's boarding rate. Pets need to be checked in at least one hour before we close. Pets should be checked out at least half an hour before we close. Allow up to 45 minutes for check-in during busy times.

Check-out time is 12 noon, Monday through Saturday, to avoid an extra day's charge. There is always a charge for Sundays. If you pick up your pet before your scheduled check-out date, you will be charged for any remaining reserved days unless appropriate notice has been given.

Extended check-out time is Monday through Saturday until 2:00 pm if the dog or cat is bathed or groomed on check-out day.

If there is a delay in your pick-up date, please notify us immediately. There may not be space available to keep your pet extra days on short notice.

Deposits
Must be made in advance to guarantee holiday reservations. Deposits apply to all clients and will be strictly enforced due to the volume of clients we are unable to accommodate over holidays.

Changes
A seven(7) days' notice for change in number of days or cancellation is required for all holidays except Christmas & New Year's holiday changes which must be made by December 1st to avoid forfeiting your deposit & being charged for the days reserved.

Early Pick Up
A 24 hour change notice at all times for early pick up or you will be charged for days reserved... except during holidays we require additional time notice.

Pet Luggage and Bedding
Please limit number of items to 2 - 3 pieces. Label all items with your last name and the pets name. Keep in mind we do not guarantee return of these items. If you bring it, we DO NOT guarantee it's return .... please only bring items you consider to be "disposable". Do not bring your pet's favorite toy. It may not come home with you. Bring new things that will stimulate your pet's interest.

Long-Term Boarders
Pets who enjoy lengthy stays with us become part of our family. They receive more attention and a bath every 30 days at no charge.

Hours
Monday - Friday, 7am to 8pm
Saturday, 8am to 4pm
Sunday, 1pm to 6pm

Holiday Hours
We are closed and there will be no tours on holidays.

Pet Arrival
Pet drop off times are no later than one hour before closing times listed above. No exceptions This is only fair to your pet. You do not want to have them come into a new environment and have the lights go out as soon as they go to their suites.

Optional Services
Pet Play times - 15-20 minutes $ 6.50
Wading Pool $ 6.50
Play Yards $ 9.00
Pet Training $ 10.50
Pet massage - 30 minutes $35.00
Pet medication - extra dosage $ 1.50
Kong Comfort Time - $3.00
Cat Bubbles Time - $3.00
After-hours pick-up or drop-off (Limited Availability) $45.00
Pet taxi - Rates depend on Milage from Rob Cary Pet Resort

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