The Fine Print
Boarding
DETAILS
On this page, you will find the boarding details: charges, pick up and drop off, what vaccinations are required, checking in & out, long-term stay information, charges, and more.
Tour Given Monday – Friday from 1 – 5 PM.
Pet boarding charges begin on the day of drop off regardless of time. There is always a full day charge when picking up on Sunday. Please note this … if you drop off your pet on a Saturday and pick up on Sunday it is a 2 day charge. There is no charge for departure day Mon-Sat if you pick up by 12:00 noon. Late departure of 2:00pm without charge if your pet is being bathed or groomed at check out Mon-Sat. Check in times should be NO LATER than one hour before closing. Pets should be checked out at least half an hour before we close. Advance reservations for all holidays and for weekends are advised. Deposit required for major holidays. We are always full for the 4th of July, Thanksgiving, and Christmas, be sure to make reservations early.
FOR PET BOARDING, VACCINATIONS REQUIRED
We require proof of current vaccinations. All pets will be examined for fleas and ticks at check-in. If necessary, pets will be treated at the owner’s expense.
Dogs: Rabies, DHLP (Distemper, Hepatitis, Leptospirosis, Parainfluenza (not Canine Influenza), Parvo and Bordetella vaccinations.
The Bordetella vaccination is required every six months.
Effective August 1, 2017, we are strongly recommending that all dogs also be vaccinated for the Canine Influenza Bivalent, both the H3N2 and the H3N8. Only dogs that are currently vaccinated for Canine Influenza will be covered for this under our Health Warranty Program.
Cats: FVCRP, rabies and leukemia vaccinations.
Emergencies: If there is an emergency, we contact your veterinarian first. If he or she is unavailable, we contact another veterinarian. Then we call you at the emergency number you provide. Please notify us about any pertinent medical history or problems with your pet.
We are not veterinarians. Pets who are sick need to board with their veterinarian.
CHECKING IN & OUT
Check-in day, including Sunday, is considered the first day and is therefore subject to a full day’s boarding rate. Pets need to be checked in at least one hour before we close. Pets should be checked out at least half an hour before we close. Allow extra time for check in around holidays.
Check-out time is 12 noon, Monday through Saturday, to avoid an extra day’s charge. There is always a charge for Sundays. If you pick up your pet before your scheduled check-out date, you will be charged for any remaining reserved days unless appropriate notice has been given.
Extended check-out time is Monday through Saturday until 2:00 pm if the dog or cat is bathed or groomed on check-out day. If there is a delay in your pick-up date, please notify us immediately. There may not be space available to keep your pet extra days on short notice.
DEPOSITS
Must be made in advance to guarantee holiday reservations. Deposits apply to all clients and will be strictly enforced due to the volume of clients we are unable to accommodate over holidays.
CHANGES
A seven (7) days’ notice for change in number of days or cancellation is required for the 4th of July and Thanksgiving. Christmas & New Year’s holiday changes must be made by December 15th to avoid forfeiting your deposit & being charged for the days reserved.
EARLY PICK UP
A 24 hour change notice at all times for early pick up or you will be charged for days reserved… except during holidays we require additional time notice.
PET LUGGAGE AND BEDDING
Keep in mind we do not guarantee return of these items. If you bring it, we DO NOT guarantee its return …. please only bring items you consider to be “disposable”. Do not bring your pet’s favorite toy. It may not come home with you. Bring an old t-shirt or towel with your scent on it that can be discarded if it is soiled.
LONG-TERM PET BOARDING
Pets who enjoy lengthy stays with us become part of our family. They receive more attention and a bath every 30 days at no charge.
INTERESTED IN BOARDING? STOP IN FOR A TOUR!
Given Monday through Friday between 1 – 5 PM.
PET ARRIVAL
Pet drop off times are no later than thirty minutes before closing times listed above.
No exceptions. This is only fair to your pet. You do not want to have them come into a new environment and have the lights go out as soon as they go to their pet suites.
